Terms and Conditions

GENERAL INFORMATION

This document (together with all the documents mentioned in it) establishes the conditions that govern the use of this website (www.mfespacios.mx) and the purchase of products on it (hereinafter, the “Conditions” ). We ask you to carefully read these Conditions, our Cookies Policy and our Privacy Policy (together, the “Data Protection Policies”) before using this website. By using this website or placing an order through it, you agree to be bound by these Conditions and our Data Protection Policies, so if you do not agree with all the Conditions and the Data Protection Policies Data, you should not use this website.

These Conditions may be modified. It is your responsibility to read them periodically, since the conditions in force at the time of execution of each Contract (as defined below) or, failing this, at the time of use of the website will be those that are applicable to you. .

If you have any questions related to the Conditions or Data Protection Policies, you can contact us through our contact form.

By completing your order and clicking the "Pay now" button you will be confirming your agreement with our Terms and Conditions

1- OUR DATA

MF SPACES

2. – YOUR DATA AND YOUR VISITS TO THIS WEB PAGE

The information or personal data that you provide us about yourself will be treated in accordance with the provisions of the Data Protection Policies. By using this website, you consent to the processing of said information and data and declare that all the information or data you provide us is true and corresponds to reality.

2. – USE OF OUR WEBSITE

By using this website and placing orders through it you agree to: i. Use this website only to make legally valid queries or orders. ii. Do not place any false or fraudulent orders. If it could reasonably be considered that an order of this nature has been made, we will be authorized to cancel it and inform the relevant authorities. iii. Provide us with your email address, postal address and/or other contact information in a truthful and accurate manner.

Likewise, you agree that we may use said information to contact you if necessary (see our Privacy Policy). If you do not provide us with all the information we need, we will not be able to process your order.

By placing an order through this website, you declare that you are over 18 years of age and have the legal capacity to enter into contracts.

During the purchase process, the User agrees to receive promotional emails from www.mfespacios.mx. However, you may subsequently opt out of receiving such promotional emails by clicking on the link in the promotional email.

4. – SERVICE AVAILABILITY

The items offered through this website are only available for shipping in the Mexican Republic. If the User is interested in shipping outside the Mexican Republic, please contact our MF ESPACIOS team.

5. – HOW THE CONTRACT IS FORMALIZED

No contract will exist between you and us in relation to any product until your order has been expressly accepted by us. If for any reason your order has not yet been accepted and a charge has already been made to your account, the amount will be refunded in full. To place an order, you must follow the online purchasing procedure and click on “Authorize payment”. After this, you will receive an email acknowledging receipt of your order (the “Order Confirmation”).

All orders are subject to our acceptance, of which you will be informed through an email in which we will confirm that the product is being sent (the “Shipping Confirmation”). The contract for the purchase of a product between you and us (the “Contract”) will only be formed when we send you the Shipping Confirmation. Only those products listed in the Shipping Confirmation will be the subject of the Contract. We will not be obliged to supply you with any other products that may have been ordered until we confirm the shipment of the same in a Shipping Confirmation.

6. – PRODUCTS

We have made the effort to show the materials, finishes and sizes of our products. The tone, application or grain, in the case of wood, may vary depending on the lot and according to the image presented on our website. We cannot guarantee that your computer monitor will display colors accurately.

We reserve the right, but are not obligated, to limit sales of our products or services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of products or services we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for a product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

The information given about each product on the Website, as well as the photographs or videos related to them and the trade names, brands or distinctive signs of any kind contained on the Website, are presented for guidance purposes only. We are not responsible for any errors or inaccuracies in product information.

7. – REFUSAL TO PROCESS AN ORDER

We reserve the right to withdraw any product from this website at any time and to remove or modify any material or content on it. Although we will do our best to always process all orders, there may be exceptional circumstances that require us to refuse to process an order after we have sent the Order Confirmation, and we reserve the right to do so at any time.

8. – DELIVERY

Without prejudice to the provisions of clause 7 above regarding the availability of the products and unless extraordinary circumstances occur, we will attempt to ship the order consisting of the product/s listed in each Shipping Confirmation before the delivery date listed in the Shipping Confirmation in question or, if no delivery date is specified, within the estimated period indicated when selecting the shipping method for a part in stock, the maximum period will be 15 business days; and only as a mere exception, the maximum delivery time will be 30 working days from the date of the Order Confirmation. However, delays may occur for reasons such as unforeseen circumstances or the delivery area.

If for any reason we cannot meet the delivery date, we will inform you of this circumstance and give you the option of continuing with the purchase by establishing a new delivery date or canceling the order with a full refund of the price paid. Please note, in any case, that we do not make home deliveries on Saturdays, Sundays or holidays. For the purposes of these Conditions, it will be understood that “delivery” has occurred or that the order has been “delivered” at the moment in which you or a third party indicated by you acquires material possession of the products, which is will prove receipt of the order at the agreed delivery address by signing.

9. – TRANSFER OF RISK AND OWNERSHIP

The property and therefore the risks of the products will be your responsibility from the moment of delivery.

10. – MODIFICATIONS TO THE SERVICE, PRICE AND PAYMENT

The prices of our products are subject to change without notice.

We reserve the right to modify or discontinue the Service (or any part of the content) at any time without notice.

We will not be liable to you or any third party for any modification, price change, suspension or discontinuance of the Service.

The prices on the website include VAT, but exclude shipping costs, which will be added to the total amount. Prices may change at any time, but any changes will not affect orders for which we have already sent you an Order Confirmation. Once you have selected all the items you want to purchase, they will have been added to your basket and the next step will be to process the order and make payment. To do this, you must follow the steps of the purchasing process, filling out or verifying the information requested at each step. Likewise, during the purchase process, before making payment, you can modify the details of your order.

You can use Visa, Mastercard, American Express cards as a means of payment, the charge will be made at the time we confirm the order. By clicking “Authorize Payment” you are confirming that the credit card is yours. Credit cards will be subject to checks and authorizations by the issuing entity, but if said entity does not authorize payment, we will not be responsible for any delay or non-delivery and we will not be able to formalize any Contract with you.

11. – VALUE ADDED TAX

In accordance with the Value Added Tax Law, the sale of merchandise in Mexico is considered a taxable activity for purposes of this tax. It is understood that an alienation is carried out in Mexico when the asset is located in the country when it is sent to the purchaser and when, not having sent it, the material delivery of the asset by the seller is made in the country.

Considering the above, orders placed will be subject to the current and general rate of value added tax.

12. – RETURN POLICY

We do not accept exchanges or returns once you have made the purchase and the order has been confirmed. Likewise, no refunds are made.

13. – LIABILITY AND EXEMPTION OF LIABILITY

Except as otherwise expressly provided in these Conditions, our liability in relation to any product purchased from our website will be strictly limited to the purchase price of such product.

Notwithstanding the above, our liability is not excluded or limited in any matter where it would be illegal or unlawful for us to exclude, limit or attempt to exclude or limit our liability.

Due to the open nature of this website and the possibility of errors in the storage and transmission of digital information, we do not guarantee the accuracy and security of information transmitted or obtained through this website unless stated expressly the opposite in it.

All product descriptions, information and materials appearing on this website are provided “as is” and without express or implied warranties on them except those established by law. In this sense, if you contract as a consumer and user, we are obliged to deliver items that comply with the Contract, responding to you for any lack of conformity that exists at the time of delivery of the product.

It is understood that the products comply with the Contract provided that (i) they conform to the description made by us and have the qualities that we have presented on this website, (ii) they are suitable for the uses to which the products are ordinarily intended. of the same type and (iii) present the usual quality and performance of a product of the same type that are reasonably expected. To the extent permitted by law, we exclude all guarantees, except those that cannot be legitimately excluded against consumers and users. The products we sell, especially craft products, can often exhibit the characteristics of the natural materials used in their manufacture.

These characteristics, such as variations in grain, texture, knots and color, will not be considered defects or flaws. On the opposite, it will count with your presence and appreciate it. We only select the highest quality products, but natural characteristics are inevitable and must be accepted as part of the individual appearance of the product. The provisions of this clause will not affect your rights as a consumer and user, nor your right to withdraw from the Contract.

14. – RESPONSIBILITY OF THE USER IN RELATION TO TRANSACTIONS

The User assumes responsibility for all costs, fees, taxes and demands that will arise from the use of this Website. The access data communicated to the User for their profile have been designed exclusively for personal use, and must be treated confidentially. The User must modify their passwords regularly. All transactions carried out through the profile account will be charged to the owner of the relevant profile account, and will be binding.

The User is responsible without limitations for direct and indirect damages, as well as consequential damages, that could be caused by gross negligence or illegal intention.

15. – INTELLECTUAL PROPERTY

You acknowledge and consent that all copyright, trademark and other intellectual property rights on the materials or content provided as part of the website belong at all times to us or to those who have licensed us for their use. You may use such material only as expressly authorized by us or those who have licensed its use to us. This will not prevent you from using this website to the extent necessary to copy your order information or Contact details.

16. – VIRUSES, HACKING AND OTHER COMPUTER ATTACKS

You must not misuse this website by intentionally introducing viruses, trojans, worms, logic bombs or any other technologically harmful or damaging programs or materials.

You will not attempt to gain unauthorized access to this website, the server on which said page is hosted or any server, computer or database related to our website.

You agree not to attack this website via a denial-of-service attack or a distributed denial-of-service attack.

Failure to comply with this clause could lead to the commission of infractions classified by the applicable regulations. We will report any breach of these regulations to the relevant authorities and will cooperate with them to discover the identity of the attacker. Likewise, in the event of breach of this clause, you will immediately cease to be authorized to use this website.

We will not be liable for any damage or loss resulting from a denial of service attack, virus or any other technologically harmful or damaging program or material that may affect your computer, computer equipment, data or materials as a result of your use of this website or of downloading content from it or to those to which it redirects.

17. – LINKS FROM OUR WEBSITE

In the event that our website contains links to other websites and materials from third parties, these links are provided for informational purposes only, without us having any control over the content of said web pages or materials. We therefore accept no liability for any damage or loss arising from its use.

18. – WRITTEN COMMUNICATIONS

The applicable regulations require that part of the information or communications we send you be in writing. By using this website, you agree that most of your communications with us will be electronic. We will contact you by email or provide you with information by posting notices on this website.

For contractual purposes, you consent to the use of this electronic means of communication and acknowledge that all contracts, notices, information and other communications that we send to you electronically comply with the legal requirements of being in writing. This condition will not affect your rights recognized by law.

19. – NOTIFICATIONS

The notifications you send us should preferably be sent through our contact form. In accordance with the provisions of clause 18 above and unless otherwise stipulated, we may send you communications either to the email or to the postal address provided by you when placing an order. It will be understood that notifications have been received and have been correctly made at the moment they are posted on our website, 24 hours after an email has been sent, or three days after the postage date of any letter.

To prove that notification has been made, it will be sufficient to prove, in the case of a letter, that it was correctly addressed, properly stamped and that it was duly delivered in the post office or in a mailbox and, in the case of an email , which was sent to the email address specified by the consumer.

20. – EVENTS OUTSIDE OUR CONTROL

We will not be responsible for any failure or delay in the performance of any of the obligations we assume under a Contract, the cause of which is due to events that are beyond our reasonable control ("Fortuitous Event or Force Majeure").

The Causes of Fortuitous Events or Force Majeure Events will include any act, event, lack of exercise, omission or accident that is beyond our reasonable control and, among others, the following:

Yo. Strikes, lockouts or other industrial action. ii. Civil commotion, revolt, invasion, terrorist attack or terrorist threat, war (declared or not) or threat or preparations for war. iii. Fire, explosion, storm, flood, earthquake, subsidence, epidemic or any other natural disaster. iv. Impossibility of using trains, ships, planes, motor transport or other means of transport, public or private. v. Inability to use public or private telecommunication systems. saw. Acts, decrees, legislation, regulations or restrictions of any government or public authority. vii. Strike, failures or accidents in maritime or river transport, postal or any other type of transport.

It will be understood that our obligations derived from Contracts will be suspended during the period in which the Cause of Fortuitous Event or Force Majeure continues, and we will have an extension in the term to comply with said obligations for a period of time equal to the duration of the Cause of Event. Fortuitous or Force Majeure. We will use all reasonable means to bring the Event of God or Force Majeure to an end or to find a solution that allows us to perform our obligations under the Contract despite the Event of God or Force Majeure.

21. – RESIGNATION

The lack of a requirement on our part for strict compliance on your part with any of the obligations assumed by you under a Contract or these Conditions or the lack of exercise on our part of the rights or actions that may correspond to us under of said Contract or the Conditions, will not imply any waiver or limitation in relation to said rights or actions nor will it exonerate you from complying with such obligations.

No waiver on our part of a specific right or action will constitute a waiver of other rights or actions derived from the Contract or the Conditions.

No waiver by us of any of these Conditions or of the rights or actions derived from the Contract will be effective, unless it is expressly stated that it is a waiver and is formalized and communicated to you in writing in accordance with the provisions of the Notifications section above.

22. – PARTIAL NULLITY

If any of these Conditions or any provision of a Contract are declared null and void by a final resolution issued by a competent authority, the remaining terms and conditions will remain in force, without being affected by said declaration of nullity.

23. – COMPLETE AGREEMENT

These Conditions and any document expressly referred to in them constitute the entire agreement between you and MF ESPACIOS. in relation to their object and replace any other pact, agreement or previous promise agreed upon between you and MF ESPACIOS verbally or in writing. You and MF SPACES . We acknowledge that we have consented to the conclusion of the Contract without having relied on any statement or promise made by the other party or that could be inferred from any statement or writing in the negotiations entered into by both of us before said Contract, except for that which is expressly mentioned herein. Conditions.

Neither you nor MF ESPACIOS will have any action against any uncertain statement made by the other party, verbal or written, prior to the date of the Contract (unless such uncertain statement had been made fraudulently) and the only action available to you is the other.

24. – OUR RIGHT TO MODIFY THESE CONDITIONS

We have the right to review and modify these Conditions at any time. You will be subject to the policies and Conditions in force at the time you use this website or place each order, unless by law or decision of government agencies we must make retroactive changes to said policies, Conditions or Privacy Statement, in in which case, the possible changes will also affect the orders that you had previously placed.

25. – APPLICABLE LEGISLATION AND JURISDICTION

The use of our website and the contracts for the purchase of products through said website will be governed by Mexican law. Any controversy that arises or is related to the use of the website or with said contracts will be submitted to the exclusive jurisdiction of the courts and tribunals of Mexico City, expressly waiving any other jurisdiction that may correspond to them due to their present addresses. or future or for any other reason. If you are contracting as a consumer, nothing in this clause will affect the rights that current legislation recognizes you as such.

26. – COMMENTS AND SUGGESTIONS

Your comments and suggestions will be welcomed. We kindly ask you to send us such comments and suggestions through our contact form.